MAIL ON THE INTERNET IS NOT SECURE. Never include in an e-mail message anything that you want to keep private and confidential because e-mail is sent -- unencrypted and is easily read.
Management has the right to access all e-mail files created, received or stored on Agency systems and such files can be accessed without prior notification.
Be careful if you send anything but plain ASCII text as e-mail. Recipients may not have the ability to translate other documents, for example Word or Word Perfect documents.
Be careful when sending replies - make sure you are sending to a group when you want to send to a group, and to an individual when you want to send to an individual. It is best to address directly to a sender(s). Check carefully, the "To" and "From" before sending mail. It can prevent unintentional errors.
Include a signature (an identifier that automatically appends to your e-mail message) that contains the method(s) by which others can contact you. (Usually your e-mail address, phone number, fax number, etc.)
For important items, let senders know you have received their e-mail, even if you cannot respond in depth immediately. They need to know their e-mail is not lost.
Watch punctuation and spelling. It can reflect on your professionalism. Use automatic checking programs if available.